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Site rules

Purpose of the site

altavena.store gives information to visitors from Ghana. Altavena does not sell the products and takes no part in the sale.

Seller

Each product is sold by its supplier, whose name and address you hear on the confirmation call and read on the delivery slip.

Using the form

The form asks for a callback; it is no purchase. You and the supplier enter a contract once you agree to the order on the phone.

How to pay

Prices are quoted in Ghana cedis (GH₵). Payment is made in cash to the courier on delivery, and this site never asks for card, bank or mobile-money details.

Turning the parcel down

Nothing forces you to accept the parcel at the door. Your statutory rights as a consumer are not reduced by these rules.

Product descriptions

Texts are for information and do not take the place of advice from a doctor or pharmacist.

Complaints

Write to support@altavena.store with the details. Consumer complaints can also be raised with the Ghana Standards Authority or the relevant consumer protection office.

← Altavena · Ghana