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Terms of Use

About this site

altavena.store is an information catalog for visitors in the Philippines. Altavena does not sell the products and is not a party to the sale.

Who the seller is

The seller is the supplier of the product. Its name and address are given during the confirmation call and appear on the delivery receipt.

Sending the form

The form asks for a callback and is not a purchase. The sale with the supplier becomes final only after you confirm the order by phone.

Paying

You pay in cash to the courier on delivery. This site never asks for card details.

Refusing the package

You are free to refuse the package at your door. Your rights under the Consumer Act of the Philippines (RA 7394) are not affected.

About product text

The text on product pages is meant to inform and does not take the place of the advice of your doctor or pharmacist.

Concerns and complaints

Email support@altavena.store for any concern about the site or your request.

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